Owens Illinois Glass Case Study
Owens Illinois (O-I) is the world's largest container glass manufacturer with strategically placed centers of technical excellence around the globe
O-I Glass were looking to outsource their analytical support services as a result of internal changes. The analytical supports services was still a critical function for O-I as it ensured continued production of their quality glass products.
Following demonstration of the hrl: capabilities and previous experience with laboratory outsourcing, hrl: was awarded the contract. hrl: conducted a 3 month validation process to ensure continuity of results and past O-I data set. This would ensure continued control of the glass manufacturing process with existing O-I controls and systems.
With the employment of key O-I laboratory staff and development of a close partnership with O-I technical staff, hrl: was able to successfully provide a seamless transition of analytical support services to both O-I Australia/New Zealand and O-I internationally. A close working relationship with O-I allows for continuous improvement and maintenance of a high quality service which will support the help O-I succeed with its business endeavors.